Billing & Account

My plan is no longer offered

Starter, Essential, Growth and Scale are no longer offered. If you're on one, you keep your plan and price until you change it; switching to Basic or Pro is optional and takes two clicks plus Shopify's approval.

2 min read357 words

RecurX now offers two plans: Basic ($29/month or $290/year) and Pro ($49/month or $490/year), each with a 14-day free trial for stores that haven't used one. The older Starter, Essential, Growth and Scale plans are no longer offered to new stores.

If you're on Starter, Essential, Growth or Scale

  • You keep your plan, its price and its features until you change plan yourself.
  • Nothing changes automatically: no new charge, no migration, no features removed.
  • On a paid older plan (Essential, Growth or Scale), App settings → Billing & plan shows a note on your Current plan card, for example: "Scale is no longer offered to new stores. You keep its price and features until you change plan." It's for information only — you don't need to do anything.
The Current plan card with the no-longer-offered note highlighted
The Current plan card with the no-longer-offered note highlighted

Should I switch?

Switching is optional. Here's how the plans compare:

Your plan New plan with the same features Price
Growth Basic $29/month or $290/year
Scale Pro $49/month or $490/year
Starter or Essential Basic includes everything these plans do, with higher limits and more tools $29/month or $290/year

Once you switch, you can't move back to your old plan, because it's no longer offered.

Step 1: Pick Basic or Pro

  1. In your Shopify admin, open Apps → RecurX Subscriptions → App settings → Billing & plan.
  2. Choose Monthly or Yearly (save 16%) above the plans.
  3. Click Switch to Basic or Switch to Pro. (From Starter or Essential, the buttons read Upgrade to ….)
The Basic and Pro plan cards with the Switch to Basic and Switch to Pro buttons highlighted
The Basic and Pro plan cards with the Switch to Basic and Switch to Pro buttons highlighted

Step 2: Approve the plan on Shopify

  1. A dialog asks you to confirm, for example Change to the Basic plan? Click Continue to Shopify (1), or Go back (2) to keep your current plan.
  2. On Shopify's plan page, choose the same plan and approve it. Shopify shows the price, whether a free trial applies, your first charge date and any credit before you approve.
The Change to the Basic plan? dialog with Continue to Shopify and Go back highlighted
The Change to the Basic plan? dialog with Continue to Shopify and Go back highlighted

When you come back, RecurX shows your new plan as the Current plan.

Full plan details and FAQs: RecurX billing & plan management.

Related articles

Need help?

Ask in chat — our assistant answers straight away from these guides, and a person from the team takes over whenever you ask. Or email [email protected].

Email support