Loyalty & Rewards

Loyalty program: points + tiers

Reward subscribers for staying — points per cycle, tiers, and redemption.

1 min read125 words

Open Loyalty.

Earning rules

  • Per cycle — N points per renewal (most common).
  • Per dollar spent — points scale with order value.
  • Bonus on milestones — extra points at cycle 6, 12, 24.

Tiers

Define tiers by lifetime points: Bronze / Silver / Gold / Platinum (rename freely). Each tier unlocks:

  • A discount % stacked on top of plan pricing.
  • Free shipping threshold reduction.
  • Access to VIP-gated products.

Redemption

Subscribers redeem points in their portal — points → store credit code (LOYALTY-XXX) usable at checkout. RecurX deducts the redeemed points and tracks redemption history.

Communicating value

Display tier progress in the customer portal automatically. Add a points balance to email templates via the {{loyalty.points}} variable.

Related articles

Was this article helpful?

Reach our team via the chat in the bottom-right corner — we usually reply within an hour.

Email support