Notifications
Email and SMS notifications for merchants and subscribers.
5 articles
Connect your email provider
Step by step, with screenshots — connect Custom SMTP, Resend, SendGrid or Mailgun so RecurX sends subscription and marketing email from your own address.
Send SMS and WhatsApp messages to subscribers
Step by step, with screenshots — turn on SMS and WhatsApp, choose the default channel, send renewal reminders by text, set your opt-out message and send a test.
Choose which subscription events email you
Step by step, with screenshots — set the address RecurX sends store alerts to and pick which subscription events (new, cancelled, paused, resumed, payment failure, renewal) send you an email.
Connect Twilio and WhatsApp
Step by step, with screenshots — connect Twilio for SMS and the Meta WhatsApp Cloud API for WhatsApp under Integrations, check the credentials and confirm each channel is connected.
Edit your subscription email templates
Step by step, with screenshots — find a customer email template, edit its subject and HTML body with variables, check the live preview, set your branding and send yourself a test.