Notifications

Email templates editor

Edit subscription emails (created, paid, failed, paused, cancelled, win-back) with drag-and-drop blocks.

1 min read109 words

Open Email Templates.

What you can edit

Every transactional + marketing email RecurX sends:

  • subscription_created
  • payment_succeeded
  • payment_failed
  • renewal_upcoming
  • paused
  • cancelled
  • winback (campaign)

Editor

Drag-and-drop blocks: header, image, text, button, product card, footer. Variables ({{customer.first_name}}, {{order.total}}, {{plan.name}}, etc.) auto-complete from the merge-tag picker.

Test send

Send test delivers to your authenticated user email. Test sends use real merge data from your most recent matching event (e.g. real payment_failed).

Provider note

When you have Klaviyo or Mailchimp connected, RecurX still sends transactional emails (created, payment_failed) from its native sender by default. Switch to the connected provider per-event under Notification Rules.

Related articles

Was this article helpful?

Reach our team via the chat in the bottom-right corner — we usually reply within an hour.

Email support