Subscription Management

Subscription orders queue

View, retry, refund, and reschedule individual subscription orders.

1 min read105 words

Open Subscription Orders.

What's listed

Every renewal order RecurX has scheduled or processed. Filters: status (scheduled / paid / failed / refunded), plan, subscriber, date range.

Per-order actions

  • Retry now — for failed payments, force the next retry immediately.
  • Skip — skip a single renewal, contract continues.
  • Reschedule — change the next-bill date for one subscriber.
  • Refund — issue a Shopify refund without cancelling the contract.
  • Cancel contract — terminate from this row.

Bulk actions

Multi-select rows for bulk retry/skip/refund. Useful after a payment-gateway outage.

Export

CSV export of the visible queue via the Export button.

Related articles

Was this article helpful?

Reach our team via the chat in the bottom-right corner — we usually reply within an hour.

Email support