Getting Started

Welcome tour — the Set up RecurX guide

Walk through the five tasks of the Set up RecurX guide — how you're starting, your first plan, the widget design, turning the widget on, and choosing pricing — and learn how to leave and reopen it.

4 min read875 words

When you first open RecurX, the Set up RecurX guide opens. It has five tasks:

  1. How are you starting?
  2. Build your first plan
  3. Choose widget
  4. Turn on your widget
  5. Choose pricing

It takes about 10 minutes. You can leave at any point and pick up where you stopped.

Who it's for: new RecurX stores, and anyone who wants to re-check their setup.

Step 1: Open the guide

The guide opens by itself the first time you open Apps → RecurX Subscriptions. To open it again later, click App settings in the sidebar, then Setup guide under Account.

App settings with the Setup guide row highlighted under Account
App settings with the Setup guide row highlighted under Account

Note: The guide opens on the first task you haven't finished. Finished tasks show a check mark, and Setup guide shows how many of the 5 tasks are complete.

Step 2: How are you starting?

  1. Setup guide shows your progress, for example 5 of 5 tasks complete.
  2. Choose I'm new to subscriptions (suggested) to create your first plan and add the widget to your product page.
  3. Or choose I already have subscribers to move your plans and subscribers from another app or a CSV file. See Migrate from another app.
  4. What we found in your store shows what RecurX read from Shopify: products read, what you sell, your theme and your plans. It also shows the widget design recommended for your industry and a suggested delivery schedule and discount. Click Change industry if it guessed wrong.

Click Next.

Task 1 of the setup guide with the progress, both starting options and What we found in your store highlighted
Task 1 of the setup guide with the progress, both starting options and What we found in your store highlighted

Note: Nothing appears on your storefront until you switch the widget on in task 4.

Step 3: Build your first plan

  1. Products: RecurX suggests products. Click Select products to change them, or the × next to a product to remove it. Each product shows what subscribers pay.
  2. Deliver every: pick a quick option such as Every month, or enter a number and choose Week, Month or Year.
  3. Subscriber discount: pick a quick option such as 15% off, or choose from the list.

Check the line Shoppers see: at the bottom, then click Create plan and continue.

The plan builder with Select products, Deliver every and Subscriber discount highlighted, above Create plan and continue
The plan builder with Select products, Deliver every and Subscriber discount highlighted, above Create plan and continue

Tip: Need prepaid billing, several delivery options or a trial? Click Use the full plan editor and follow Create a subscription plan. If you're moving from another app, click Import subscriptions.

Step 4: Choose widget

  1. Design: choose a layout for your subscription widget. The design recommended for your industry is marked.
  2. Brand color: keep your current color, pick a suggested one, or enter your own.
  3. Your product page previews the widget on one of your products. Switch between Desktop and Mobile, and pick another Preview product.

Click Use this design to keep a layout, then Next.

The Choose widget task with the Design list, Brand color and the product page preview highlighted
The Choose widget task with the Design list, Brand color and the product page preview highlighted

Step 5: Turn on your widget

  1. 1. Turn on the app embed: click Turn on app embed. Your theme editor opens with the RecurX embed already switched on. Click Save there, then come back. Once it's on, the button reads Open theme editor.
  2. Click Check again if the badge doesn't show On yet.
  3. 2. Place the widget on your product page: with the app embed on, the widget appears above the Add to cart button. To choose the exact spot, click Place the widget block. View on online store opens a product page.
  4. 3. Checkout and customer accounts lists the other blocks, such as the thank-you page and the customer account subscriptions page, with Show me how for each.
The Turn on your widget task with the app embed status, Check again, Place the widget and Checkout and customer accounts highlighted
The Turn on your widget task with the app embed status, Check again, Place the widget and Checkout and customer accounts highlighted

Note: It's safe to turn on. The widget only shows on products with a subscription plan, nothing else in your theme changes, and you can turn it off any time. More detail: Onboarding checklist.

Step 6: Choose pricing

  1. Pick Monthly or Yearly.
  2. Click the button on Basic ($29/month).
  3. Or click the button on Pro ($49/month).

Shopify's plan page opens. Review the price, any free trial and your first charge date, then approve it there.

The Choose pricing task with the Monthly toggle and the Basic and Pro plans highlighted
The Choose pricing task with the Monthly toggle and the Basic and Pro plans highlighted

Note: Both plans include a free trial if your store hasn't used one. Once you're on a plan, its card says Current plan. Plan details: RecurX billing & plan management.

Click Go to Home when every task is done (if some are still open, the button reads Back to Home).

Step 7: Get help or finish later

  1. The Assistant at the top answers questions about the task you're on. Tap a suggested question or type in Ask about this task.
  2. Remind me later (on every task except the last) closes the guide and takes you to Home. Reopen it any time from App settings → Setup guide.
  3. Next moves to the next task. On a task you haven't finished, the button reads Skip for now. You can also click any task title to jump to it.
The setup guide Assistant, Remind me later and Next highlighted
The setup guide Assistant, Remind me later and Next highlighted

Good to know

Related articles

Need help?

Ask in chat — our assistant answers straight away from these guides, and a person from the team takes over whenever you ask. Or email [email protected].

Email support